Company Profile
Service TECH, Inc. was founded in 2003 as a collaborative effort to bridge the
best Audio Visual “Client Experience” with a superior “Employee Experience.”
Founder Chris Pearson had been in the Audio Visual industry for close to 10
years prior and noticed that most Audio Visual companies were plagued with a
lack of focus on their most valuable assets, their own people. Over time those
practices tended to drive away employees and create too many new faces for our
clients. It became Mr. Pearson’s passion to understand why businesses spent
more time on product information instead of learning their own clients and
people. Clients can describe their requirements if you train your people to listen.
It was that premise that inspired Service TECH to focus more on how a client will
“Work, Live & Play” in their space. Understanding our clients “Activities” help us
design superior AV systems that make sense and match ease of operation.
Now in present time our employees are equipped with the best tools and
the best training available. We have taken a synergetic department approach so
your client manager is not the same person as your designer, installer, service
manager or programmer. Keeping the departments separate enables us to
maximize quality and maintain client expectations. Today Service TECH is one of
the pioneers in blending Usability, Serviceability and Aesthetics. We like to keep
the gadget discussion to a minimum and focus on how to find the best solution
for our client’s budget and space.
Service Tech has breached the Commercial and Residential boundaries
by being the only 50/50 operation to blend its products and services. From the
most complex Boardrooms to the Smartest of Smart homes, Service TECH has
been satisfying client’s one system at a time. All services are offered “Turn-Key”
without any need to subcontract any level of the work being performed. Our
team takes pride in the ability to anticipate, prepare, execute decisions and
handle day-to-day client demands professionally, promptly and efficiently.
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