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WELCOME


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WELCOME


 

AUSTIN HQ . SAN ANTONIO . HORSESHOE BAY . DFW . HOUSTON

 

At Service TECH Audio Visual we seek to achieve breakthroughs in client satisfaction that cannot be easily matched by our competitors.  Call us today to see how we can help you with any Commercial, Residential, Multi - Unit, or Transportation system needs.

 

 
 

Company Profile


 

Service TECH, Inc. was founded in 2003 as a collaborative effort to bridge the best Audio Visual “Client Experience” with a superior “Employee Experience.” Founder Chris Pearson had been in the Audio Visual industry for close to 10 years prior and noticed that most Audio Visual companies were plagued with a lack of focus on their most valuable assets, their own people. Over time those practices tended to drive away employees and create too many new faces for our clients. It became Mr. Pearson’s passion to understand why businesses spent more time on product information instead of learning their own clients and people. Clients can describe their requirements if you train your people to listen. It was that premise that inspired Service TECH to focus more on how a client will work, live, and play in their space. Understanding our clients “Activities” help us design superior AV systems that make sense and match ease of operation.

Now in present time our employees are equipped with the best tools and the best training available. We have taken a synergetic department approach so your client manager is not the same person as your designer, installer, service manager or programmer. Keeping the departments separate enables us to maximize quality and maintain client expectations. Today Service TECH is one of the pioneers in blending Usability, Serviceability and Aesthetics. We like to keep the gadget discussion to a minimum and focus on how to find the best solution for our client’s budget and space.

We believe in continuous improvements of our products, processes and services. We intend to be viewed as the value leader by consistently exceeding the expectations of our Clients. This is the best way to provide a challenging work environment for our employees, a desirable business relationship for our suppliers and an acceptable rate of return for our clients.

 
 

"We are expert planners so you don't have to be."

Chris Pearson . President

 
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MEET THE TEAM


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MEET THE TEAM


MEET THE TEAM

EXECUTIVE

 

CHRIS PEARSON - President

KRISTINA PEARSON - Vice President

 

Accounting

PAM TAYLOR - Office Manager / Accounting

AMY WATSON - Accounting

 

Professional Services

MATT McKELVEY - Professional Services Manager

JOSH ROMERO - Project Manager

ANDY SMITH - IT

NATHAN LEE - Technician

TRAVIS TEAGUE - Technical Operations Manager

MARTIN LEAL - Programming Manager

JEFF OVENSTONE - Technician

RICKY PENA - Technician

TIM McKELVEY - Systems Engineer

IVAN GOMEZ - Programming

SAM DOEHLER - Technician

ALEX SPRAGUE - Technician

LEAH BARNES - Project Coordinator

MATTIE HORN - Graphic Design / Marketing

CHRISTOPHER RODRIGUEZ - Technician


ACCOUNT MANAGERS

KIM HIGBIE - Account Manager

LISA HALL - Account Manager

HEIDI FARMER - Account Manager